Exchange & Return Policy

At REBEL, we take pride in delivering high-quality products that reflect your unique style. While we do not accept returns, we do offer an exchange policy to ensure you get exactly what you need.

Eligibility for Exchange

To be eligible for an exchange, please ensure the following conditions are met:

• The item must be in its original condition – unworn, unwashed, and with all tags attached.
• The exchange request must be made within 7 days of receiving the item.
• Proof of purchase (order number or receipt) must be provided.

Exchange Process

If you need a different size, color, or style, follow these steps:

1. Contact Us – Reach out to our support team at rebelofficial@gmail.com, via Instagram @rebelofficial, or call/WhatsApp us at +92 319 5354550 within 7 days of receiving your item.
2. Provide Details – Share your order number, the item you wish to exchange, and the replacement details.
3. Return the Item – Our team will guide you through the return shipping process.
4. Receive Your Exchange – Once we receive and verify your item, we will send your replacement.

Exchange Policy for Faulty or Incorrect Items

We stand by our products, but if you receive an item that is damaged, defective, or incorrect, we will exchange it at no additional cost.

• Notify us within 3 days of delivery with clear photos of the issue.
• We will assess your request and provide a replacement if the issue is valid.

Non-Eligible Items

The following items cannot be exchanged:

• Items that have been worn, washed, or altered.
• Items without original tags.
• Items purchased during sale or promotional periods.

Shipping Costs

• If the exchange is due to a sizing issue or personal preference, the customer is responsible for return shipping costs.
• If the exchange is due to a faulty or incorrect item, REBEL will cover the return shipping costs.
• We recommend using a trackable shipping service to ensure the safe arrival of your package.

For any questions or assistance, feel free to contact us:
rebelofficial@gmail.com
+92 319 5354550 (Call/WhatsApp)
Instagram: @rebelxoutfits

NO RETURNS. EXCHANGE ONLY.